Your order cancellation rights:
Orders are delivered during business hours (8am – 6pm CET, Monday – Friday).
- Orders placed after 12pm CET on Friday will not be processed until the following Monday.
- As soon as your order has been dispatched you will receive an email with the tracking number.
Contact us address po box : P.O BOX 370815 Miami FL 33127
Conditions for returns;
We endeavor to make returning or exchanging an order as easy as possible for our clients. We offer free returns on all purchases. The standard delivery fee will be refunded on return of the whole order. Items can be returned within 30 days of delivery for all full price items, if return conditions specified below are met. All sale items are final and cannot be returned or exchanged. We advise that you check your order upon receipt. If there is an issue, please contact our customer support. We cannot accept returns days after you have received the items.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@eternitylingerie.com
- By visiting this page on our website: eternitylingerie.com/contact